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Frequently Asked Questions
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IT & Security
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Help & Support
The Basics
What exactly is Lost Returns?
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How does Lost Returns improve my business operations?
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Who can benefit from using Lost Returns?
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Is Lost Returns only for large-scale businesses?
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Does Lost Returns physically handle the lost items?
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Getting Started & Billing
How do I get started with Lost Returns
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What is the pricing model for Lost Returns?
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What is my commitment when using Lost Returns?
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What equipment do I need to access Lost Returns?
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Do I need internet access?
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What languages does Lost Returns support?
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Where is Lost Returns available?
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What storage solutions does Lost Returns provide?
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Can Lost Returns help with salvage and donations of unclaimed items?
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IT & Security
How can customers see their lost property?
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Is Lost Returns secure for my business data?
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Is Lost Returns GDPR-compliant?
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Do I need to install anything to use Lost Returns?
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How does Lost Returns help me validate lost items?
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Best Practices
How long should I store unclaimed lost items?
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What should I do with unclaimed items?
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How should I handle valuable items like cash, IDs, or electronics?
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I have many found items but fewer customer inquiries—what can I do?
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Help & Support
Where can I find the manual/training guides for Lost Returns?
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How do I reset the password to my Lost Returns account?
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The platform isn’t loading, what should I do?
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How do I add a shortcut to my iPhone/Android device?
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I’m not sure how to use Lost Returns!
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